Payments by Credit Card

Accepted credit card brands

Accepted credit card brands on DLsite are: VISA, MasterCard, JCB.

Accepted credit card brands: VISA, MasterCard, JCB

  • At DLsite, all payments are processed as regular credit card transactions. Purchases with check/debit card are not fully supported.
    Since the charges from us are sent and confirmed by your credit card company on the following day of the purchase, they may appear on your billing details a few days after the purchase as a charge from DLsite or ECON (ECONTEXT Company), our credit card payment agency. However, we do not make POS (Point-of-Sale) transactions with your card on our website, the charge will not be deducted from your bank account until a specified payment date. This is usually between the 7th and 11th of the following month, and it depends on your bank.
    Please note that we do not accept payment in installments.
  • "DLsite" will be mentioned on your card statement. The details of your purchases (e.g. titles) will not be mentioned.
  • Prepaid credit cards are most likely to be rejected in relation with the authentication of 3-D secure security system (see the following) and thus cannot be accepted.

About 3-D Secure

Our credit card payment process incorporates the 3-D Secure system to provide a higher level of security.
3-D Secure is a security protocol service that you can register for free to prevent third-party identity fraud when making online payments.

For more details, please refer to [ About 3-D Secure ].

How to make payment

Payment is made with the credit card information you have registered.

How to make payment

  1. In your cart

    Please log in as member and click the [ Credit Card ] button.

  2. Preview your order

    Make sure the items and total charge are correct. After confirmation, click the [ Checkout ] button.

  3. (Enter card information)

    Your card information will be asked if you have not registered one. Please enter your credit card information.

  4. Download

    A list of purchased items will be shown. View the items by download or browser streaming.

    About redownloading

    If you fail to download or when an upgraded version is released, you can freely redownload products you have purchased freely from the [ Download History / Redownload ] menu in My Page.
    (Except when the sale of a product is discontinued upon a circle's request.)

    Edit credit card information

     To update your credit card information
    You can edit or delete your registered card information from [ Edit Card Information ].

Notice

  • If you use your check/debit card at DLsite, a small amount of money may be charged to your bank account immediately after the purchase.
    This comes from the card authorization process incorporated in our payment process. It is not a transaction fee and will be refunded at a later date.
    However, please note that the refund may take up to 2 months depending on your bank.
  • If you get an error message that says "credit card number is incorrect" upon entering correct information, setting 3-D Secure (authorization system) may solve the problem. For more details, please refer to [ About 3-D Secure ].
    If setting 3-D secure does not solve the problem, your card issuing company/bank may be blocking the purchase on DLsite.
    In such a case, please contact your card issuing company/bank for more details.
  • Depending on your card/bank, you may be required to pay an international transaction fee.

Frequently Asked Questions

Other frequently asked questions related to the payment method can be found on our Help page.
If you need any assistance, please check [ About Product Purchase / Payment ] on our Help page.

Circle's Guide