| May 12 |
Scheduled Maintenance (May 25th)
DLsite.com will be down for maintenance from 10:00 AM to the evening on May 25th (Japan Time).
In the meantime, all services at DLsite.com will be unavailable.
Also, there will be no new releases and DLsite.com newsletter will not be issued on that date.
For more details, please refer to [ Information: Renewal ].
We apologize for the inconvenience and thank you for your understanding.
|
| APR 28 |
Notice for Jpoint users: Termination of Jpoint System on DLsite.com
As of today, DLsite.com ended the association with Jpoint service. For those who have purchased points through
Jpoint service and have not yet converted the Jpoint code, please make sure to convert it by the 3rd week of May.
Once converted, the points have no expiration date and are usable as you please in the future.
We apologize for any inconvenience this may cause and for any question regarding this change, please [ Contact Us ].
|
| APR 26 |
Notice of Failure and Recovery
From April 25th 21:30 PM to 26th 0:50 PM (Japan Time), our site has been hard to access due to a system failure.
The problem is now fixed; please accept our apologies for any inconvenience this may have caused you.
Also, there was a delay in our mail magazine delivery. As for the E-zine of April 25th, we will resend it today.
|
| APR 22 |
Notice of Failure and Recovery
From April 22nd 17:45 PM to 22nd 19:30 PM (Japan Time), our site has been unavailable due to a system failure.
The problem is now fixed; please accept our apologies for any inconvenience this may have caused you.
|
| MAR 24 |
Notice of Failure and Recovery
From March 23th 21:00 PM to 24th 2:00 AM (Japan Time), our site has been unavailable due to a system failure.
The problem is now fixed; please accept our apologies for any inconvenience this may have caused you.
|
| MAR 14 |
Information: 2011 Tohoku earthquake
A very powerful earthquake hit Japan. DLsite.com expresses sincere condolences to those who are affected by this terrible incident, and
we wish the earliest possible recovery for the concerned regions.
We would like to inform you that the services at DLsite.com is so far not affected by the earthquake nor by the interruptions of electric service.
However, there may be some adverse inluences in our payment system. Thank you for your understanding.
|
| MAR 04 |
Scheduled Maintenance (VISA/Master credit card)
The credit card payment will be temporarily unavailable for maintenance at the following date and time: March 7th from 2:15 AM to 3:45 AM (Japan Time)
Purchasing process with the credit card is out of service during the above period of time. We apologize for the inconvenience.
|
| MAR 04 |
Notice for Jpoint users: Termination of Jpoint System on DLsite.com (April 27th 2011)
DLsite.com is now preparing to accept Paypal payment directly in near future. With this change, we will no longer
accept Jpoint as our payment option.
You can use Jpoint system to purchase Member points until April 27th, and the Jpoint code you have received by that time
will be valid until mid-May (exact date to be announced at a later date) on DLsite.com English.
For any question regarding this change, please [ Contact Us ].
|
| MAR 03 |
Notice of Failure
We have experienced a system failure in the search system.
Also, there was a delay in our mail magazine delivery. As for the E-zine of March 1st and 2nd, we will resend them today.
These problems have been now fixed; please accept our apologies for any inconvenience this may have caused you.
|
| DEC 27 |
Regarding the Winter Sweepstake
Thank you for all of you who have participated in our winter sweepstake from November 24th through December 26th.
Lucky winners will find 1,000 DLsite Points in their account! As always, we appreciate your continuing support for DLsite.com English!
|
| DEC 24 |
Holiday Notice: Office will be closed Dec. 28 - Jan. 3, 2011
DLsite.com will be closed during the following period for the New Year's holidays:
Tue, December 28th, 2010 - Mon, January 3rd, 2011
Please be advised that our response to your inquiry may take longer than usual.
Also, there will be no update in new releases from January 1st to 3rd. We apologize for the inconvenience.
|