Upgrade information of the products can be checked on the following page.
Corrupted file during the download
Anti-virus software such as Avast! and Norton sometimes affects the normal
downloading process of the file which results in an incomplete download.
If the downloaded file fails to be extracted, please turn off the software
temporarily and try downloading again.
For Registered Users
If you wish to re-download the purchased product, please go to
Download History section of MyPage.
(It is possible that you may be doubly-charged for the same product if you try to
download from the "Purchased Item" button on the normal product page.
Ex. when the price of the product is changed.
If this is the case, please contact us from the link on the bottom of this E-zine.)
For Guest Users
Guest users can only download products within 7 days of their purchase.