Payments by Electronic money
Accepted electronic money
Accepted agents for electronic money transfer on DLsite.com are: PayPal.
- In their use policy, PayPal prohibits all their account holders from buying or selling sexually oriented digital goods, including downloadable pictures or videos, subscriptions to websites, or other content delivered through a digital medium.
DLsite.com follows this rule, and Payment by PayPal is available as a payment option only for works intended for all ages. Thank you for your understanding.
How to make payment
There are two ways to shop at DLsite.com: as a member or a guest.
Please take a look at the difference between members and guests.
Member
If your cart contains an item intended for adults, you cannot choose PayPal as your payment method.
How to make payment
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In your cart
Please log in as member and confirm that [ Paypal ] is displayed as your payment method.
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Preview your order
Make sure the items and total charge are correct. After confirmation, click the [ Checkout ] button.
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How to checkout
Please process your checkout following the instructions on the external webpage.
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(Completion)
When the payment is confirmed, click on the [ Back to Shop Page ] button to download the product files.
Download
The list of the purchased items will be shown. Click the [ Download ] button to download the product files.
About redownloading
If you fail to download or when an upgraded version is released, you can redownload products you have purchased freely from the [ Download History / Redownload ] menu in My Page.
(Except when the sale of a product is discontinued upon a circle's request.)
Guest
If your cart contains an item intended for adults, you cannot choose PayPal as your payment method.
How to make payment
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In your cart
Please click the [ Continue Checkout ] button under PayPal.
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Enter user information
Please type your name, phone number and email address. The information will be requested if you contact us for support after the purchase.
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Preview your order
Make sure the items, total charge and user information are correct. After confirmation, click the [ External webpage ] button.
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How to checkout
Please process your checkout following the instructions on the external webpage.
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(Completion)
When the payment is confirmed, click on [ Back to Shop Page ] button to download the product files.
Also, a purchase confirmation email will be sent to your email address when the payment is completed.
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Download
The list of the purchased items will be shown. Click [ Download ] button to download the product files.
About redownloading
Redownload is available within 7 days from the date of the purchase. The URL and password for redownload is written in the purchase confirmation email.
Frequently Asked Questions
Other frequently asked questions related to the payment method can be found on our FAQ page.
If you need any assistance, please check [ About Payment ] in [ Frequently Asked Questions ].