Frequently Asked Questions

This page shows a list of frequently asked questions and their answers.
If the problem could not be solved with these answers, please email us through [ Contact Us ].

Trouble With Downloading / Opening Files

About Special Viewer, User Authorization and Copy Controlled Products

About Special Viewer and User Authorization

Troubleshooting for Special Viewer and User Authorization

Older Software Protection

Troubleshooting for Older Software Protection

Member Purchase and Guest Purchase

About Payment

General DLsite.com Services and Products

Circle's Guide