Legal Statement based on Act on Specified Commercial Transactions
Seller | DLsite.com |
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Representative Manager | Mr. Kousaku Akashi (EISYS, INC.) |
Location | 5F. Akihabara HF bld., 3-14-10, Sotokanda Chiyoda, Tokyo 101-0021 Japan |
Telephone Number | 81-3-3258-5030 (FAX: 81-3-3258-5020) |
Sales price | Sales price is indicated in each product details page in Japanese Yen including consumption tax (a form of value-added tax in Japan) * All payments on DLsite.com will be in Japanese Yen; the charge to your credit card may be converted into your local country's currency. |
Required fees other than product charges | International transaction fee may occur depending on your card issuing company. |
Delivery | Download |
Time of Delivery | Immediately |
Time of Payment | Instant online transaction by credit card (charge will be deducted at a later date specified by the card issuing company) |
Method of Payment | Credit card and electronic money |
Due date for payment | 2 weeks |
Cancellation | Return of product is not available due to the characteristics of delivery through download. Cancellation is accepted when the product is defective. |
Cancellation Policy (for Defective Products) |
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Period for Cancellation | Requests for cancellation must be made within 10 days from the date of purchase. |
Delivery Cost of Return | The user will pay any shipping fee (correspondence fee) for return or cancellation of the product. |
Service after the Sales | The creator/maker shall offer the support for contents of the product and its operation. |
Other Conditions for Sale | In principle, we do not ship any products by mail, etc. We offer the download service only. |
Security |
The information you send is secured by SSL (Secure Sockets Layer) encryption. (DLsite.com is authenticated by GlobalSign K.K.) |
About Privacy Policy | For information about our privacy policy, please refer to [ Privacy Policy ]. |
Contact | Please contact us through [ Contact Us ] page, or send us an email to . |